Boxed editions of Microsoft Office 2007 include a decent, 174-page Getting Started guide. During the first 90 days, you can contact tech support for free, and help at any time with any security-related or virus problems also costs nothing. Beyond that, paid support costs a painfully high $49 per telephone or e-mail incident. Luckily, Microsoft's online help is excellent, although we're displeased that Microsoft and other software makers are increasingly promoting do-it-yourself assistance. We especially like the Command Reference Guide for Word, which walks you through where commands have moved since Office 2003. You can also pose questions to the large community of Microsoft Office users via free support forums and chats. Microsoft Office Diagnostics tool, included with the Office 2007 suites, is also designed to detect and repair problems if something goes haywire.

InDesign CS3 initially had a serious compatibility issue with Leopard (Mac OS X 10.5), as Adobe stated: "InDesign CS3 may unexpectedly quit when using the Place, Save, Save As or Export commands using either the OS or Adobe dialog boxes. Unfortunately, there are no workarounds for these known issues."[6] Apple fixed this with their OS X 10.5.4 update.[7]
Christopher Smith is president of American Graphics Institute in Boston, Massachusetts. He is the publisher and editor of the Digital Classroom book series, which have sold more than one million copies. At American Graphics Institute, he provides strategic technology consulting to marketing professionals, publishers and to large technology companies including Google, Apple, Microsoft, and HP. An expert on web analytics and digital marketing, he delivers Google Analytics training along with workshops on digital marketing topics. He is also the author of more than 10 books on electronic publishing tools and technologies, including the Adobe Creative Cloud for Dummies. Christopher did his undergraduate studies the at the University of Minnesota, and then worked for Quark, Inc. prior to joining American Graphics Institute where he has worked for 20 years. sequential numbering using publisher
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